FREQUENTLY ASKED QUESTIONS
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This Frequently Asked Questions area is provided as an insight to our business. It’s not a ‘complete list’, however if you can think of a question we have missed please click the link below and we will answer it ASAP! Thank you.
1. Why Choose Signs By Knight?
Here are some key points why you should choose us as your signmasters:
We make all types of signage, big and small. And You are important to us no matter what size sign you need.
We have been in the industry more than 30 years , so we have the experience in making signs which means you will always get good value and advice.
We will always give you the right advice and make sure the sign we manufacture is the right sign you need. Not just adding more confusion or clutter. Our motto is – “Less is Best”
We will provide a Prompt, friendly and professional experience as we want the relationship with our customers top last longer than just a quick sale.
2. Do You Make All Kinds Of Signs?
Yes! We make all types of signs. Signs By Knight offers a unique service, who we are truly a complete designed manufacturing company. For a complete list and photographs of our work please click the link below
3. Do You Install Signage As Well?
Yes, we provide installation services. Being in business since 1977, we have built up a sizeable expertise in the installation of all types of signs. You can confidently place an order with Signs By Knight and be assured your signs can be installed professionally and safely. The quality and integrity of the installation will be second to none.
4. What Are Your Trading Hours?
We are open from Monday to Friday. Will always happy to make other out of hours appointments to suit your needs
5. Can I Park At Your Showroom?
Yes! We provide parking for our customers. Right in front of our building, off-street parking. The contact page offers a download map click below to go to the contact us page
6. Can We See Signage Samples?
We currently a fully stocked showroom. The showroom is located right at the front of our building, its about 10 steps away from our parking area. Your will see samples of router, laser cut, fabricate three-dimensional lettering , screen print, Signwriting, neon signs, illuminated signs, safety signs, hospital signs, engraved signs, temporary signs, A board signs, footpath signs, door signs, building signs, showroom signs, labels, stickers, fleet marking, digital vehicle wraps, fleet signs, motor vehicle signs, switchboard labels, digital print technology.
7. Do I Need Council Approval?
Yes! Council approval is required for most external signs. And this is where Signs By Knight can really help. We have a long-term working arrangement with many councils and can assist you in gaining approval for your sign.
8. Do You Deliver?
Yes! We can arrange delivery. Either our own Signs By Knight delivery vehicles or a qualified courier company depending on your location. Through a network around Australia and the Pacific rim region. We have a proven record of on-time delivery.
9. Do You Use The Latest Equipment?
Yes! We pride our company as keeping up with the latest trends and technology, in every aspect of the industry. Signs By Knight is on the cutting edge of many sign and graphic technologies. We can router, Laser cut, fabricate three-dimensional lettering , screen print, Sign write, make neon signs, illuminated signs, safety signs, hospital signs, engraved signs, temporary signs, a board signs, footpath signs, door signs, building signs, showroom signs, labels, stickers, fleet marking, digital vehicle wraps, fleet signs, motor vehicle signs, switchboard labels, digital print technology. And that’s only talking to about technology areas. Why not call in, and we can show you our impressive technology. Ring now for a factory tour of our premises.
10. Are Your Staff Up To Date With Latest Knowledge?
Yes! Our Staff are fully trained with the latest software and technology. Why not call in and we can show you our technology knowledge.
11. How Soon Can I Get A Quote?
Most of our quotes, we can supply in 24 – 48 hours. We know how important is for you to get a quotation in a proper and timely reply. In some cases of a larger complex project we may need additional time to prepare this style of quote you will be advised when we review the project. Enter you quote details here and we will be in touch…
12. What Type Of Signs Do You Make?
We can router, Laser cut, fabricate three-dimensional lettering , screen print, Sign write, make neon signs, illuminated signs, safety signs, hospital signs, engraved signs, temporary signs, a board signs, footpath signs, door signs, building signs, showroom signs, labels, stickers, fleet marking, digital vehicle wraps, fleet signs, motor vehicle signs, switchboard labels, digital print technology
13. Do You Give Written Quotes?
Yes! We are happy to provide your business with an obligation free written quote. We also have several ranges of products where we can supply price list of many types of signs. Our contact page also offers an easy to fill in enquiry form where we ask you a few questions so we can better understand your needs
14. Where Is SBK Located?
There is a map on the contact us page and our address is 18 Kane Road, Wodonga Vic 3690.
15. Who Do I Talk To If I Want More Information?
We would like to introduce you to our team, as your enquiry is important to us. Therefore click the link below to go to our “meet the Team page” you will be able to choose who from Signs By Knight will best suit you enquiry. Contact us now!
16. How Do I Send You My Artwork?
Artwork can be accepted in many formats via: email (10 meg maximum), CD, DVD, and USB Stick. Cut ready artwork for vinyl cutting must be supplied in a vector format with any fonts converted to curves or outlines. Preferred cut ready formats include: Illustrator.ai: Coreldraw.cdr: eps
Other formats we can accept: Photoshop.psd: Acrobat.pdf: jpg: tif: bmp
For full colour printing we accept most graphic formats such as .jpg, .gif, .tif, .eps, .ai, and most bitmap or vector formats. We use PC format. Please note that we cannot guarantee your file will successfully import. A colour proof or PDF for visual reference should be included. Also you may contact us for our FTP web address for uploading large files
In cases where file formats cannot be used Signs By Knight can re-create your logo for a small design fee.
17. What Areas Do You Cover For Installations?
We will supply and install signage for our customers pretty much anywhere. Depending on the size of the installation, it may be more economical to send the signage to our network of signmakers to install. But generally we install all the signage we manufacture.
The following list is an example of places we would install onsite: Albury, Wodonga, Rutherglen, Yarrawonga, Mulwala, Howlong, Corowa, Rand, Walla Walla, Culcairn, Henty, Lockhart, Deniliquin, Narandera, Leeton, Griffith, Holbrook, Tumbarumba, Wagga Wagga, Walwa, Corryong, Tintaldra, Cudgewa, Khancoban, Ketong, Tallangatta, Dartmouth, Mitta Mitta, Eskdale, Omeo, Bright, Myrtleford, Mount Hotham, Mansfield, Mount Bulla, Dedrang, Mount Beauty, Falls Creek, Yackandandah, Beechworth, Wangaratta. We also do interstate work and have sent signage overseas.
18. Artwork / Concepts
Generally we do not supply artwork for quotation purposes. The cost of producting artwork in most cases in built into the cost of manufacturing your signage. If you dont have artwork and require this for prior approval, we can either charge separately for the artwork costs and deduct this from the manufacture costs once completed. Or provide us with an order to proceed the signage and we start the artwork process for your approval. All artwork and concepts are the sole property of SIGNS BY KNIGHT under copyright law, untill the services are paid in full.
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